The following data protection declaration applies to the use of our online offer klavierstimmer-mannheim-heidelberg.de (hereinafter “website”). We attach great importance to data protection. The collection and processing of your personal data takes place in compliance with the applicable data protection regulations, in particular the General Data Protection Regulation (GDPR).
Responsible for the collection, processing and use of your personal data within the meaning of Art. 4 No. 7 DSGVO
If you wish to object to the collection, processing or use of your data by us in accordance with these data protection regulations, either as a whole or for individual measures, you can address your objection to the person responsible. You can save and print out this data protection declaration at any time.
General Purposes of Processing
We use personal data for the purpose of operating the website [and for .... ]
What data we use and why
The hosting services we use serve to provide the following services: infrastructure and platform services, computing capacity, storage space and database services, security services and technical maintenance services that we use to operate the website. In doing so, we or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta and communication data from customers, interested parties and visitors to this website on the basis of our legitimate interests in making our website available efficiently and securely in accordance with Art. 6 Para. 1 sentence 1 f) GDPR in conjunction with Art. 28 GDPR.
We collect information about you when you use this website. We automatically collect information about your usage behavior and your interaction with us and register data about your computer or mobile device. We collect, store and use data about every access to our website (so-called server log files). Access data includes:
• Name and URL of the retrieved file
• Date and time of retrieval
• amount of data transferred
• Notification of successful retrieval (HTTP response code)
• Browser type and browser version
• Operating system
• Referrer URL (i.e. the previously visited page)
• Websites accessed by the user's system through our website
• User's Internet Service Provider
• IP address and the requesting provider
We use this log data without assignment to your person or other profiling for statistical evaluations for the purpose of operation, security and optimization of our website, but also for anonymous recording of the number of visitors to our website (traffic) and the scope and type of traffic Use of our website and services, also for billing purposes, to measure the number of clicks received from cooperation partners. This information enables us to provide personalized and location-based content, and to analyze traffic, troubleshoot and troubleshoot, and improve our services. This is also our legitimate interest in accordance with Article 6 Paragraph 1 Sentence 1 f) GDPR. We reserve the right to subsequently check the log data if there is a justified suspicion of illegal use based on specific indications. We store IP addresses in the log files for a limited period of time if this is necessary for security purposes or for the provision of a service or the billing of a service, e.g. B. if you use one of our offers. After aborting the order process or after receipt of payment, we delete the IP address if it is no longer required for security purposes. We also save IP addresses if we have a concrete suspicion of a criminal offense in connection with the use of our website. We also save the date of your last visit as part of your account (e.g. when registering, logging in, clicking links, etc.).
We use so-called session cookies to optimize our website. A session cookie is a small text file that is sent by the respective server when you visit a website and is temporarily stored on your hard drive. This file as such contains a so-called session ID, with which various requests from your browser can be assigned to the joint session. This allows your computer to be recognized when you return to our website. These cookies are deleted after you close your browser. They serve z. B. that you can use the shopping cart function across multiple pages.
To a small extent, we also use persistent cookies (also small text files that are stored on your device), which remain on your device and enable us to recognize your browser on your next visit. These cookies are stored on your hard drive and are automatically deleted after a specified period of time. Their lifespan is 1 month to 10 years. This enables us to present our offer to you in a more user-friendly, effective and secure manner and, for example, to show you information on the site that is specially tailored to your interests. Our legitimate interest in using cookies in accordance with Article 6 Paragraph 1 Sentence 1 f) GDPR is to make our website more user-friendly, more effective and more secure.
The following data and information is stored in the cookies:
• Login information
• Language settings
• entered search terms
• Information about the number of visits to our website and the use of individual functions on our website.
When the cookie is activated, an identification number is assigned to it and your personal data is not assigned to this identification number. Your name, your IP address or similar data that would enable the cookie to be assigned to you will not be placed in the cookie. Based on cookie technology, we only receive pseudonymised information, for example about which pages of our shop were visited, which products were viewed, etc.
You can set your browser so that you are informed in advance about the setting of cookies and can decide in individual cases whether you exclude the acceptance of cookies for certain cases or in general, or that cookies are completely prevented. This can limit the functionality of the website.
Data to fulfill our contractual obligations
We process personal data that we need to fulfill our contractual obligations, such as name, address, e-mail address, products ordered, billing and payment data. The collection of this data is necessary for the conclusion of the contract. The data will be deleted after the warranty periods and statutory retention periods have expired. Data linked to a user account (see below) will always be retained for as long as this account is maintained. The legal basis for the processing of this data is Art. 6 Para. 1 Sentence 1 b) GDPR, because this data is required so that we can fulfill our contractual obligations to you.
If you contact us (e.g. via contact form or e-mail), we process your details to process the request and in the event that follow-up questions arise. If the data processing is carried out to carry out pre-contractual measures, which are carried out at your request, or, if you are already our customer, to carry out the contract, the legal basis for this data processing is Art. 6 Para. 1 S. 1 b) DSGVO. We only process other personal data if you give your consent (Art. 6 Para. 1 S. 1 a) GDPR) or we have a legitimate interest in the processing of your data (Art. 6 Para. 1 S. 1 f) GDPR) . A legitimate interest lies e.g. B. replying to your email.
We use Google Analytics, a web analytics service provided by Google Inc. ("Google"). Google Analytics uses so-called "cookies", text files that are stored on your computer and enable an analysis of your use of the website. The information generated by the cookie about the use of this website by site visitors is usually transmitted to a Google server in the USA and stored there. This is also our legitimate interest in accordance with Article 6 Paragraph 1 Sentence 1 f) GDPR.
Google has submitted to the Privacy Shield Agreement concluded between the European Union and the USA and has been certified. As a result, Google undertakes to comply with the standards and regulations of European data protection law. For more information, see the entry linked below: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active.
We have activated IP anonymization on this website (anonymizeIp). As a result, however, your IP address will be shortened beforehand by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the USA and shortened there. On our behalf, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide us with other services related to website activity and internet usage.
The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. You can prevent the storage of cookies by setting your browser software accordingly; we would like to point out to you however that in this case you will if applicable not be able to use all functions of this website in full.
You can also prevent the data generated by the cookie and related to your use of the website (including your IP address) being transmitted to Google and the processing of this data by Google by downloading the browser plug-in available under the following link and install: http://tools.google.com/dlpage/gaoptout?hl=de.
As an alternative to the browser plugin or within browsers on mobile devices, you can click on the following link to set an opt-out cookie that will prevent future detection by Google Analytics within this website (this opt-out cookie only works in this browser and only for this domain. If you delete the cookies in your browser, you must click this link again): [Disable Google Analytics]
Unless specifically stated, we only store personal data for as long as is necessary to fulfill the purposes pursued. In some cases, the legislator provides for the storage of personal data, for example in tax or commercial law. In these cases, the data will only be stored by us for these legal purposes, but will not be processed in any other way and will be deleted after the legal retention period has expired.
Your rights as a data subject
Under the applicable laws, you have various rights in relation to your personal data. If you would like to assert these rights, please send your request by e-mail or post to the address given in Section 1, clearly identifying yourself. Below you will find an overview of your rights.
Right to confirmation and information
You have the right to clear information about the processing of your personal data. In detail: You have the right to receive confirmation from us at any time as to whether personal data relating to you is being processed. If this is the case, you have the right to request free information from us about the personal data stored about you together with a copy of this data. Furthermore, there is a right to the following information:
• the processing purposes;
• the categories of personal data being processed;
• the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organizations;
• if possible, the planned duration for which the personal data will be stored or, if this is not possible, the criteria used to determine that duration; • the existence of a right to rectification or erasure of personal data concerning you or to restriction of processing by the person responsible or a right to object to this processing;
• the existence of a right of appeal to a supervisory authority;
• if the personal data is not collected from you, all available information about the origin of the data;
• the existence of automated decision-making including profiling in accordance with Art. 22 Para. 1 and 4 GDPR and - at least in these cases - meaningful information about the logic involved as well as the scope and intended effects of such processing for you.
If personal data is transmitted to a third country or to an international organization, you have the right to be informed of the appropriate guarantees in accordance with Art. 46 GDPR in connection with the transmission.
Right to Rectification
You have the right to request us to correct and, if necessary, complete your personal data. In detail: You have the right to demand that we correct any incorrect personal data concerning you without delay. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data - also by means of a supplementary statement.
Right to Erasure ("Right to be Forgotten")
In a number of cases we are obliged to delete personal data concerning you. In detail:
In accordance with Art. 17 Para. 1 GDPR, you have the right to request that we delete personal data concerning you immediately, and we are obliged to delete personal data immediately if one of the following reasons applies: • The personal data are are no longer necessary for the purposes for which they were collected or otherwise processed. • You revoke your consent on which the processing was based in accordance with Art. 6 Para. 1 Sentence 1 a) GDPR or Art. 9 Para. 2 a) GDPR and there is no other legal basis for the processing.
• You object to the processing in accordance with Art. 21 (1) GDPR and there are no overriding legitimate reasons for the processing, or you object to the processing in accordance with Art. 21 (2) GDPR.
• The personal data have been processed unlawfully.
• Erasure of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which we are subject.
• The personal data was collected in relation to information society services offered in accordance with Art. 8 Para. 1 GDPR.
If we have made the personal data public and we are obliged to delete them in accordance with Art. 17 Para process data that you have requested them to delete any links to, or copies or replications of, that personal data.
Right to restriction of processing
In a number of cases, you are entitled to request that we restrict the processing of your personal data. In detail:
You have the right to request us to restrict processing if one of the following conditions is met: • You contest the accuracy of the personal data for a period of time that enables us to verify the accuracy of the personal data check, • the processing is unlawful and you request the erasure of the personal
Right to object
You have the right to object to the lawful processing of your personal data by us if this is based on your particular situation and our interests in the processing do not outweigh it. In detail:
You have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data relating to you, which is based on Art. 6 Para. 1 Sentence 1 e) or f) GDPR; this also applies to profiling based on these provisions. We no longer process personal data unless we can demonstrate compelling legitimate grounds for processing that outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. If personal data is processed by us in order to operate direct advertising, you have the right to object at any time to the processing of personal data concerning you for the purpose of such advertising; this also applies to profiling insofar as it is associated with such direct advertising.
You have the right, for reasons arising from your particular situation, to object to the processing of your personal data for scientific or historical research purposes or for statistical purposes pursuant to Article 89 (1) GDPR unless the processing is necessary to fulfill a task in the public interest.
Automated decisions including profiling
You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you. Automated decision-making based on the personal data collected does not take place.
Right to revoke consent under data protection law
You have the right to revoke consent to the processing of personal data at any time.
Right to lodge a complaint with a supervisory authority
You have the right to lodge a complaint with a supervisory authority, in particular in the Member State where you live, work or where the alleged infringement took place, if you believe that the processing of your personal data is unlawful.
We make every effort to ensure the security of your data within the framework of the applicable data protection laws and technical possibilities. Your personal data will be transmitted encrypted with us. This applies to your orders and also to the customer login. We use the SSL (Secure Socket Layer) coding system, but would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.
To secure your data, we maintain technical and organizational security measures in accordance with Art. 32 GDPR, which we constantly adapt to the state of the art.
We also do not guarantee that our offer will be available at certain times; Malfunctions, interruptions or failures cannot be ruled out. The servers we use are regularly and carefully backed up.
Transfer of data to third parties, no data transfer to non-EU countries Basically, we only use your personal data within our company. If and to the extent that we engage third parties to fulfill contracts (e.g. logistics service providers), they only receive personal data to the extent that the transmission is necessary for the corresponding service.
In the event that we outsource certain parts of the data processing ("order processing"), we contractually oblige processors to only use personal data in accordance with the requirements of data protection laws and to ensure the protection of the rights of the person concerned.
A data transfer to bodies or persons outside the EU outside of the case mentioned in this declaration in section 4 does not take place and is not planned.
Data Protection Officer